Customer Service Representative

Inside Sales

This position has been filled, but we have other openings!

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Company Description

CraneWerks is a fast-growing overhead crane manufacturer in Morristown, Indiana. We’re looking for a motivated individual to perform the functions of Inside Sales/Customer Service.

Qualifications

  • Ability to read and interpret fabrication/shop prints
  • Strong attention to detail and precision in measurements
  • Proficiency in using precision measurement tools
  • Familiarity with mills, lathes, and welding processes
  • Ability to manage multiple projects and personnel simultaneously
  • Capable of working with and without prints when necessary
  • Strong math skills
  • Basic computer skills

Education and Experience:

  • Excellent communication skills, both verbal and written
  • Highly organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • A commitment to completing tasks correctly and on-time
  • Proficiency in Microsoft Office
  • Administrative experience (or experience in inside sales/customer service) preferred

If you have the skills and experience to excel in this role, apply today and become a part of the CraneWerks team!


What would being CraneWerks’ Customer Service Representative look like?

As our Customer Service Representative, you will:

•Receive and respond to customer requests via phone and email
•Use portals and price sheets to obtain pricing and info for suppliers and contractors
•Prepare quotes for parts, equipment and/or service, following up as necessary
•Issue purchase orders to suppliers/contractors
•Maintain Excel spreadsheets
•Start jobs, then follow them through to completion
•Work with service and installation coordinators to schedule work at customers’ facilities
•General office duties, including answering the phone, filing, data entry, etc.
•Support outside sales staff in meeting customer needs

License/Certification

Driver’s License (Required)

Work Location

Onsite

We make applying simple –

Choose whichever option is easiest for you.

To apply directly from the CraneWerks website

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You may download and email your application to:

[email protected]

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Benefits

  • 401(k) with Employer Match

  • Weekly Pay

  • Paid Holidays

  • Dental Plan

  • Health Insurance

  • Vision Insurance

  • Life Insurance, Short-term & Long-term Disability

  • IRA with Employer Match

Full-Time Position
10 Hour Shifts
Morristown, IN
Solnahomi "Sol" Jimenez-Mendoza being awarded the $2,000 2024 Roger Graham Scholarship by Ashley Larochelle of CraneWerks, Inc. in Morristown, IN

CraneWerks stands out as your top pick for reliable and long-lasting overhead crane and hoist solutions, delivering material handling options across the nation. Our services are crafted to ensure your compliance with OSHA standards, maintain the optimal performance of your overhead lifting gear, and foster a secure workplace for your staff. From essential OSHA-mandated inspections to proactive maintenance, repairs, and comprehensive employee training, CraneWerks is your trusted partner every step of the way.

Our ever-growing staff (that could be you!) of dedicated engineering, manufacturing, and technical associates have the common goal of both supporting and growing our dealer network.

We are always on the lookout for top talent to join the CraneWerks family. At CraneWerks, our Midwest values show in every crane we deliver and every inspection we perform – our employees make the difference.

The actions we take in our lives create lasting reverberations, often enduring beyond our time. Roger Graham, a cherished member of the CraneWerks family for 18 years, was a remarkable and generous individual whose actions and words have left a lasting impact. His legacy continues to resonate with those who had the privilege of knowing or working with him. In honor of his memory, the Roger Graham Scholarship is presented each year to a deserving local high school senior pursuing education in a trade school.