Inside Sales Representative

Sales

Company Description

CraneWerks Inc. is a manufacturer of overhead material handling equipment including top running, under-hung free standing, semi-free standing & ceiling supported runway systems, bridge cranes, monorail systems & hoists. Our services include engineering, designing, fabrication, assembling & installation & testing. We also provide turnkey services. Our electric bridge cranes meet CMAA class C standards and our runway systems are designed to AISC specifications. CraneWerks components meet CMAA, HMI, NEC, ANSI & OSHA requirements.

Role Description

This is a full time role as an Inside Sales Representative for CraneWerks, Inc. In this Inside Sales Representative role, you will support our internal operations and service departments. You will provide superior customer service in every interaction within a fast-paced environment. Responsibilities include using portals, price sheets, and parts manuals to obtain parts pricing, and working with suppliers to secure parts with the best pricing and lead times. You will work closely with the service manager to quote repairs found during inspections and service calls, issue purchase orders to suppliers and contractors, and collaborate with service and installation coordinators to ensure parts are available for service and installation jobs. Additionally, you will develop a system to streamline the quoting of standard services, perform general administrative office work, maintain Excel spreadsheets, and enter call, quote, and order information into the CRM system. You will also assist inside sales as needed.

Qualifications

  • Excellent communication and negotiation skills, both verbal and written
  • Strong organization and time management skills
  • Ability to multitask in a fast-paced environment and follow jobs through to completion
  • Strong attention to detail
  • Proficiency in Microsoft Office
  • Ability to work independently and as a part of a team
  • Strong leadership and problem-solving abilities with a goal-oriented mindset
  • Ability to commute and/or relocate to Morristown, IN
  • High school diploma or GED required; bachelor’s degree in business or a related field is a plus.
  • 1-2 years of Customer Service experience required; planning or purchasing with the manufacturing or service industry is a plus

License/Certification

Driver’s License (Required)

Work Location

Onsite

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[email protected]

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Benefits

  • 401(k) with Employer Match

  • Weekly Pay

  • Paid Holidays

  • Dental Plan

  • Health Insurance

  • Vision Insurance

  • Life Insurance, Short-term & Long-term Disability

  • IRA with Employer Match

Full-Time Position
8 Hour Shifts
Morristown, IN
Solnahomi "Sol" Jimenez-Mendoza being awarded the $2,000 2024 Roger Graham Scholarship by Ashley Larochelle of CraneWerks, Inc. in Morristown, IN

CraneWerks stands out as your top pick for reliable and long-lasting overhead crane and hoist solutions, delivering material handling options across the nation. Our services are crafted to ensure your compliance with OSHA standards, maintain the optimal performance of your overhead lifting gear, and foster a secure workplace for your staff. From essential OSHA-mandated inspections to proactive maintenance, repairs, and comprehensive employee training, CraneWerks is your trusted partner every step of the way.

Our ever-growing staff (that could be you!) of dedicated engineering, manufacturing, and technical associates have the common goal of both supporting and growing our dealer network.

We are always on the lookout for top talent to join the CraneWerks family. At CraneWerks, our Midwest values show in every crane we deliver and every inspection we perform – our employees make the difference.

The actions we take in our lives create lasting reverberations, often enduring beyond our time. Roger Graham, a cherished member of the CraneWerks family for 18 years, was a remarkable and generous individual whose actions and words have left a lasting impact. His legacy continues to resonate with those who had the privilege of knowing or working with him. In honor of his memory, the Roger Graham Scholarship is presented each year to a deserving local high school senior pursuing education in a trade school.