Employee Spotlight

Navigating Crane Parts: Conner Davis and the Skill of Part Locating at CraneWerks

At the core of CraneWerks‘ commitment to quality and dependability for our exclusive dealer-only network is Conner Davis, the inside salesman extraordinaire, dedicated to the meticulous task of part locating for clients. Let’s dive into Conner’s world, where consistent communication, integrity, and a knack for learning have propelled him into the heart of CraneWerks’ success.

Conner’s Journey 

Conner’s story begins with a passion for sales and an eagerness to learn. With no prior industrial or crane experience, he set foot on a challenging path.

Conner Davis of CraneWerks working on a column, supporting a CraneWerks installation job

“My communication and honesty, along with a sense of urgency and willingness to learn, got me here,” Conner shared.

In the early days, the hurdle was vast – a whirlwind of information. Yet, surrounded by the CraneWerks family, Conner embraced the opportunity to learn. Traveling with our installation team and shadowing outside sales expanded his knowledge, connecting the dots between cranes and parts. 

Daily Operations 

Conner’s days are a symphony of phone calls, inquiries, and orders, each chord resonating with the pulse of customer needs.

“Understanding the customers’ needs and recommending the right part or product is my mission,” Conner affirmed.

Collaborating with outside sales reps, he juggles quotes efficiently, navigating through the intricacies of diverse crane variations. Every day brings a new challenge, but Conner thrives on the rewarding feeling of swift quotes and successful sales. 

The role is not without its challenges. Conner faces the daily puzzle of quoting for a wide range of crane variations. Yet, the rouse of overcoming these hurdles, coupled with the supportive CraneWerks team, fuels his journey. “I love the rewarding feeling of getting a quote out quickly or successfully landing a sale,” Conner adds, embodying the spirit of CraneWerks’ commitment to customer satisfaction. 

CraneWerks’ Values Embodied 

Conner’s experience embodies CraneWerks’ values – innovation, supportiveness, and a dash of patriotism. His journey reflects the company’s dedication to not just selling cranes but building relationships. As Conner guides customers through the wide range of crane components, CraneWerks’ mission comes to life – ensuring clients receive reliable equipment to enhance efficiency and productivity. 

Conner’s crucial role at CraneWerks ensures that the right parts find their way to those who need them most. His journey from a novice to a seasoned insider is a testament to the company’s commitment to growth and excellence. Conner’s story is not just about parts; it’s about relationships, dedication, and the thriving spirit of CraneWerks – a company where every part tells a tale of quality, dependability, and the relentless pursuit of excellence. 

Lunch being served to a large group of people sitting under an American flag and CraneWerks overhead bridge crane at the new Diamond Equipment location.

Diamond Equipment Celebrates Grand Opening

Diamond Equipment Inc. hosted the grand opening and ribbon-cutting ceremony of its new facility in Evansville, Ind. More than 500 family, staff and customers attended the event at 1501 Lynch Rd. on Sept. 22. The event served as a platform to showcase the company's products, establish new partnerships and reaffirm its commitment to advancements in construction technology.

Outstanding Gavin Shaw is Awarded with the 2023 Roger Graham Scholarship

Congratulations, Gavin! We are thrilled to recognize your outstanding achievements and commitment to your education. The Roger Graham Scholarship Fund, named in honor of our beloved CraneWerks family member, aims to support local high school seniors heading to trade schools. We are proud to award you with a $2,000.00 check towards your schooling.
Ashley Larochelle, President of CraneWerks, overhead bridge crane manufacturer in Morristown, IN

CraneWerks Names President

Morristown-based CraneWerks Inc. has named Ashley Larochelle president, replacing her father Mark Thomas, who remains as chief executive officer and executive board member. She previously held roles of general manager and president for two material handling dealerships. Larochelle holds a bachelor’s degree from Purdue University.