Join Our Team as a Service Estimator at CraneWerks!

Service

Company Description

CraneWerks is a full-service material handling company specializing in overhead cranes and hoists. We are dedicated to providing exceptional service and quality products to our clients. Our mission is to enhance efficiency, safety, and productivity through reliable and innovative material handling solutions. We are seeking a highly organized and customer-focused individual to join our team as a Service Estimator.

Role Description

As our Service Estimator, you will play a critical role in supporting our operations by procuring parts and quoting services. This administrative and customer service position is essential for ensuring smooth and efficient operations within our service and installation departments. You will work closely with suppliers, service managers, and coordinators to provide accurate quotes and timely parts procurement.

Qualifications

Excellent communication skills, both verbal and written
Highly organized, with attention to detail, and great time management skills
Proactive with consistent follow-through
Ability to multitask in a fast-paced environment and follow jobs through to completion
Ability to work independently and as part of a team
A commitment to completing tasks correctly and on time
Proficiency in Microsoft Office suite
Coachable with a growth mindset

As our Service Estimator, you will:

- Provide superior customer service in a fast-paced environment, supporting our internal operations and service departments.
- Use portals, price sheets, and parts manuals to obtain parts pricing.
- Work with suppliers to secure parts with the best pricing and lead times.
- Collaborate closely with the service manager to quote repairs identified during inspections and service calls.
- Issue purchase orders to suppliers and contractors.
- Coordinate with service and installation coordinators to ensure parts are available for service and installation jobs.
- Develop and implement a system to streamline the quoting process for standard services.
- Perform general administrative office tasks, including maintaining Excel spreadsheets and entering call/quote/order information into the CRM system.
- Assist inside sales as needed.

Join CraneWerks and be a part of a team that values dedication, efficiency, and customer satisfaction. Apply today and help us continue to deliver top-notch material handling solutions to our clients.

License/Certification

Driver’s License (Required)

Work Location

Onsite

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Download an Application

You may download and email your application to:

[email protected]

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Benefits

401(k) with Employer Match
Weekly Pay
Paid Holidays
Dental Plan
Health Insurance
Vision Insurance
Life Insurance, Short-term & Long-term Disability
IRA with Employer Match

Full-Time Position

8 Hour Shifts

Morristown, IN

Solnahomi "Sol" Jimenez-Mendoza being awarded the $2,000 2024 Roger Graham Scholarship by Ashley Larochelle of CraneWerks, Inc. in Morristown, IN

What we offer

CraneWerks stands out as your top pick for reliable and long-lasting overhead crane and hoist solutions, delivering material handling options across the nation. Our services are crafted to ensure your compliance with OSHA standards, maintain the optimal performance of your overhead lifting gear, and foster a secure workplace for your staff. From essential OSHA-mandated inspections to proactive maintenance, repairs, and comprehensive employee training, CraneWerks is your trusted partner every step of the way.

Working at CraneWerks

Our ever-growing staff (that could be you!) of dedicated engineering, manufacturing, and technical associates have the common goal of both supporting and growing our dealer network.

We are always on the lookout for top talent to join the CraneWerks family. At CraneWerks, our Midwest values show in every crane we deliver and every inspection we perform – our employees make the difference.

Giving Back

The actions we take in our lives create lasting reverberations, often enduring beyond our time. Roger Graham, a cherished member of the CraneWerks family for 18 years, was a remarkable and generous individual whose actions and words have left a lasting impact. His legacy continues to resonate with those who had the privilege of knowing or working with him. In honor of his memory, the Roger Graham Scholarship is presented each year to a deserving local high school senior pursuing education in a trade school.

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